Jan 30, 2023
"Most people try to start with processes, and actually you have to start with the people. I come in and I get to know the people, I'm seeing how they're communicating amongst themselves, which is reflective of typically the lack of processes." (4:53)
"Identify your one primary lead source and then you put metrics in to track how that lead comes in and what happens to that lead during the sales process. By tracking the lead, you're gonna see where you have holes in your sales process that you can then tweak." (9:52)
"Once you get people to operate in their zone of genius, They just naturally increase their own production and naturally are producing work at a high level of excellence." (16:45)
Valerie Hayes is on a mission to help small businesses beat the odds and push through the roadblocks to become an industry leader. She helps overburdened entrepreneurs, small business owners, and CEOs run their companies like a high-performance sports car. Fast and effective.
As a Fractional COO, Valerie helps untangle everything that’s not working smoothly, sorts it all out, and puts it back together. No more late nights stuck at your desk trying to figure it all out. Valerie is convinced that fewer businesses would fail if people knew more about how to run their business well and how easy it can be. Her direct, down-to-earth approach takes the mystery out of running a business.